Leuven · Mgr. Ladeuzeplein 11 Hasselt · Thonissenlaan 46 +32 468 00 77 57
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Terms and conditions

  1. Please be present no later than 10 minutes before your reserved time slot for the briefing and preparations. Delays due to late arrival will be deducted from your game time.
  2. The actual game time is 60 minutes.
  3. Our rooms are designed so that nothing needs to be broken, forced or taken apart. If this does happen, we will have to stop the game.
  4. Players under the age of 14 must be accompanied by at least one adult per room.
  5. Our buildings are smoke-free. The use of matches, lighters and other flammable materials is prohibited.
  6. We want the groups after you to have the same exciting experience. That's why the use of smartphones, tablets, cameras… is strictly forbidden. You can store your belongings in our free lockers.
  7. Players under the influence of alcohol and/or drugs will be denied access.
  8. You can cancel or change your booking free of charge up to 7 days before your time slot. For cancellations within 7 days, a 50% cancellation fee is charged. No-shows and cancellations less than 2 days in advance are charged the full amount.
  9. ExitRoom is not responsible for any accidents or for the loss of and/or damage to personal belongings.
  10. For safety reasons, your game is monitored on camera. Afterwards, we can take a group photo if you like, which you can then find on our Facebook page.
  11. Have fun and work together!